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Shipping & Returns

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must request return of the item within 30 days of your shipped date. 

1. Please email customer_service@niceandeasydirect.com to request a return/refund and we will assign you a Return Merchandise Authoration (RMA#) .

2. Include in your package a signed letter stating the reason for your return, noting the RMA# and the original receipt. Mark the RMA# on the outside of the package also.

Return Exceptions

Watches can not be returned.Some items can not be returned if they are opened. These include music, software, and video games.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

*Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

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